Leadership Presentation
Team Training and Development

Developing the skills for optimal performance

--- e2s Strategies
Assessing your skill development needs

At what service level or performance level do you need your team or department to operate?

 

As consultants, we understand what drives organizational success. We also understand that each organization is unique. Assessing your needs will reveal where the skill development focus should be. This could be at the organizational, departmental or team level. Your team must possess the skills to successfully engage their peers as well as your external customers. We can help strengthen your team's effectiveness and improve performance through better interpersonal, relational, social, and behavioral interactions. 

 

What does that mean for your organization? At the team or departmental level, the service KPIs are met and your team is equipped with specific skills that improve:

 

  • The customer experience​​

  • Peer interactions and employee engagement

  • Individual and group performance

  • Operational Effectiveness 

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Staff Meeting
--- Skill Development
Transform and Improve Internal and External Interactions
Professional Development

Skill focus and development include but not limited to:

Company Core Values

Dealing with conflict

Demonstrating empathy and understanding

Understanding generational differences

Active listening

Supporting your peers

Improving communication

Team collaboration

Emotional Intelligence

Interpersonal and social relations

Methods of Delivery

Workshops

Instructor-led/In-person Trainings

Lunch and Learns

Blended Offerings

Webinars/Virtual Learning Classes

Training Reinforcments

Coaching

We can customize a Learning and Development solution for your organization, team, or departments.

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--- Equipping
Emotionally Intelligent Teams

Developing your employees means you are aware of the competitive landscape, care about employees performance, the interactions with employees and the experience the employees create for your customers. 

Investing in your employees drives performance, improves employee engagement, morale, satisfaction and productivity.

Our professional development programs are customized to meet the needs of your organization and the demands of reality.

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